Buy TicketsAccessibility
The Genesee Theatre takes pride in accommodating all of our guest's needs. We offer ADA seating for all events on a first-come, first-served basis.
ADA seats are available online through Ticketmaster.com; however, we encourage you to contact our Box Office to make arrangements directly. Our staff has specific venue knowledge to accommodate your needs from arrival to departure.
For assistance, please contact Patrons Services Manager Larry Frievalt at (847) 406-3157 or Larry.Frievalt@GeneseeTheatre.com.
Accessible Seating
Seating for wheelchairs and other mobility devices is available on the Orchestra and Balcony levels. Transfer seats are available on the Orchestra level.
Hearing Impairment
The Genesee Theatre has listening devices available to guests with hearing impairments. Please visit the Box Office upon arrival. We ask that you leave your driver's license until the device is returned at the end of the event.
American Sign Language
ASL interpretation is available upon request. In order to provide qualified and prepared signers, we ask that you submit requests at least two weeks prior to the performance.
Visual Impairments
Please contact our Patrons Services Manager at (847) 406-3157 or Larry.Frievalt@GeneseeTheatre.com to discuss your specific needs.
Service Animals
Trained service animals are permitted in The Genesee Theatre during events. We reserve the right to request that the animal be removed from the theater if they disrupt or pose a threat to the performance.